---
title: "Timing-Attendance-Policy"
space: "Knowledge Hub"
url: "https://erp.qsarthi.com/attendance-policy"
updated: "2026-09-07"
---

<div style="max-width:760px;font-family:Segoe UI,Arial,sans-serif;color:#1f2937;line-height:1.6;">

  <h1 style="font-size:26px;margin:0 0 6px 0;color:#111827;">Timing &amp; Attendance Policy</h1>
  <p style="margin:0 0 20px 0;color:#6b7280;font-size:14px;">This policy has two parts — <b>Part A</b> for Kota office staff and <b>Part B</b> for the Sales team.</p>

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  <!-- ===================== PART A : KOTA OFFICE ================== -->
  <!-- ############################################################# -->

  <div style="background:#1e40af;color:#ffffff;padding:10px 14px;font-size:17px;font-weight:bold;margin:24px 0 12px 0;border-radius:4px;">PART A — Kota Office Staff</div>

  <h2 style="font-size:18px;border-bottom:2px solid #2563eb;padding-bottom:6px;color:#1e40af;margin:20px 0 12px 0;">A1. Office Timing</h2>

  <table style="width:100%;border-collapse:collapse;font-size:14px;">
    <tr style="background:#eff6ff;">
      <th style="border:1px solid #d1d5db;padding:8px;text-align:left;width:220px;">Schedule</th>
      <th style="border:1px solid #d1d5db;padding:8px;text-align:left;">Timing</th>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Working days</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">Monday to Saturday</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Full day</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">10:00 AM – 7:00 PM</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>First half</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">10:00 AM – 2:30 PM</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Second half</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">2:30 PM – 7:00 PM</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Lunch break</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">2:00 PM – 3:00 PM</td>
    </tr>
  </table>

  <h2 style="font-size:18px;border-bottom:2px solid #16a34a;padding-bottom:6px;color:#166534;margin:24px 0 12px 0;">A2. Arrival &amp; Late Coming</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;"><b>Arrive by 10:00 AM.</b> A 15-minute grace period is allowed, until <b>10:15 AM</b>.</li>
    <li style="margin-bottom:0;"><b>Maximum 3 late arrivals per month.</b> Any instances beyond this will attract <b>salary deduction or disciplinary action</b>, as applicable.</li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #d97706;padding-bottom:6px;color:#92400e;margin:24px 0 12px 0;">A3. Lunch, Breaks &amp; Work Discipline</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;">Lunch break is <b>2:00 PM &ndash; 3:00 PM</b>. <b>No lunch break</b> for staff on a half-day shift.</li>
    <li style="margin-bottom:8px;">If you leave the premises during lunch hours for personal work, you must <b>punch out on the biometric system</b> (and punch back in on return).</li>
    <li style="margin-bottom:8px;"><b>Lunch break extensions:</b> An occasional few minutes' extension is understandable, but extending lunch breaks unnecessarily on a daily basis will attract <b>strict action</b>.</li>
    <li style="margin-bottom:8px;"><b>Leaving without information:</b> If you need to leave during working hours, take an early lunch, or attend to any emergency/personal work, you must <b>inform your senior or HR in advance</b>. Leaving without prior information is not acceptable.</li>
    <li style="margin-bottom:8px;"><b>Unnecessary breaks:</b> Keep breaks reasonable and utilize working hours properly. Too many unnecessary breaks will be treated as a discipline issue.</li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #dc2626;padding-bottom:6px;color:#991b1b;margin:24px 0 12px 0;">A4. Office Entry &amp; Exit Rules</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;"><b>Punch out and punch in every time</b> you leave and re-enter the office — no exceptions.</li>
    <li style="margin-bottom:8px;"><b>No tailgating.</b> Do not enter or exit behind another person without punching — this can lead to <b>disciplinary action</b>.</li>
    <li style="margin-bottom:0;"><b>Keep office gates closed at all times.</b></li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #0d9488;padding-bottom:6px;color:#115e59;margin:24px 0 12px 0;">A5. Mandatory Daily Report</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;">Some roles have a <b>mandatory daily report</b> that must be submitted <b>every working day</b> via <b>Microsoft Teams</b>, before close of business.</li>
    <li style="margin-bottom:0;">If your role has a mandatory daily report, it applies on <b>every working day</b> — regardless of where you are working from.</li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #7c3aed;padding-bottom:6px;color:#5b21b6;margin:24px 0 12px 0;">A6. Hour Adjustment for Late Stay</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;">On a few occasions we may allow hour adjustments, but <b>coming late and staying late is not a policy</b>. Do not work fewer hours during the day and then stay after <b>7:00 PM</b> just to complete or adjust the <b>9-hour punching requirement</b> — you are required to <b>follow office timings</b>. In case of a genuine issue, we will consider it.</li>
    <li style="margin-bottom:0;"><b>Why this matters:</b> much of your work involves collaborating with colleagues who may <b>not be available after office hours</b> — working the same hours as the team keeps everyone productive.</li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #dc2626;padding-bottom:6px;color:#991b1b;margin:24px 0 12px 0;">A7. Compliance &amp; Tracking</h2>

  <p style="margin:0;padding:10px 14px;background:#fef2f2;border-left:4px solid #dc2626;font-size:14px;">
    <b>&#9888;&#65039; Note:</b> All of the above is being <b>noticed and tracked</b>. There will be no tolerance for repeated violations. There will be <b>salary/leave reductions</b> as per this attendance policy. Please maintain proper discipline and follow the timings &mdash; avoid the need for repeated reminders.
  </p>

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  <!-- ===================== PART B : SALES TEAM =================== -->
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  <div style="background:#166534;color:#ffffff;padding:10px 14px;font-size:17px;font-weight:bold;margin:32px 0 12px 0;border-radius:4px;">PART B — Sales Team</div>

  <h2 style="font-size:18px;border-bottom:2px solid #2563eb;padding-bottom:6px;color:#1e40af;margin:20px 0 12px 0;">B1. Working Hours</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:0;">Sales team working hours are <b>9:00 AM – 6:00 PM</b>, Monday to Saturday.</li>
  </ul>

  <h2 style="font-size:18px;border-bottom:2px solid #16a34a;padding-bottom:6px;color:#166534;margin:24px 0 12px 0;">B2. Daily Requirements</h2>

  <p style="font-size:14px;margin:0 0 8px 0;">Sales team members must strictly adhere to the following, <b>every working day</b> — including when working from the <b>Kota office</b>:</p>

  <table style="width:100%;border-collapse:collapse;font-size:14px;">
    <tr style="background:#f0fdf4;">
      <th style="border:1px solid #d1d5db;padding:8px;text-align:left;width:200px;">Requirement</th>
      <th style="border:1px solid #d1d5db;padding:8px;text-align:left;">Details</th>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Jibble clock-in/out</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">Clock in and clock out daily using the <b>Jibble app</b>, ensuring a minimum of <b>9 working hours per day</b>.</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Daily work report</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">Submit via <b>Microsoft Teams</b> before close of business each day — <b>even when working from the Kota office</b>.</td>
    </tr>
    <tr>
      <td style="border:1px solid #d1d5db;padding:8px;"><b>Lead updates in ERP</b></td>
      <td style="border:1px solid #d1d5db;padding:8px;">All <b>lead updates and activity logs</b> must be entered and maintained in the <b>ERP system</b> daily.</td>
    </tr>
  </table>

  <h2 style="font-size:18px;border-bottom:2px solid #d97706;padding-bottom:6px;color:#92400e;margin:24px 0 12px 0;">B3. Half-Day Rules for Field Visits</h2>

  <ul style="margin:0;padding-left:22px;font-size:14px;">
    <li style="margin-bottom:8px;">Reaching your <b>first customer location after 12:00 PM</b> will be counted as a <b>half day</b>.</li>
    <li style="margin-bottom:0;">Returning <b>within 4 hours of the first customer visit</b> will also be counted as a <b>half day</b>.</li>
  </ul>

  <p style="margin:16px 0 0 0;padding:10px 14px;background:#fef2f2;border-left:4px solid #dc2626;font-size:14px;">
    <b>⚠️ Important:</b> Failure to complete <b>any</b> of the daily requirements above on a given day will result in your attendance for that day <b>not being counted</b> for salary purposes — and if you are marked absent for a day, <b>expense claims for that day will also be rejected</b>. Continued non-compliance may result in disciplinary action, including salary deductions or suspension.
  </p>

</div>